In case the tour or service has booked later needs to be cancelled, it must be informed in writing to us and with respect to date to reception of the letter, the following amount will be charged.
60 days prior to arrival – 15% of the Total tour/service cost.
59 days to 30 days prior to arrival – 20% of the Total tour/service cost.
29 days to 15 days prior to arrival – 25% of the Total tour/service cost.
14 days to 08 days prior to arrival – 50% of the Total tour/service cost.
07 days & less prior to arrival or no show – NO REFUND.
An administration fee of $200 will be applicable for all cancelled tours.
NOTE : VISA IS COMPULSORY TO TRAVEL TO INDIA FOR ALL FOREIGN NATIONALS.
Refund Policy
In regard to refund of unused / unutilized services (which are paid for and cancelled in advance) the refund amount would be worked out on the basis of cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us. Please note that the refund process may take 2 weeks due to banking procedures. If the refund is made to the credit card account OR to Bank account, the bank charges would be debited from the refund amount.
Terms & Conditions
Tripedia India is one of the most accountable travel portal in India that take care of the requirements of its clients .However it apply some terms & condition to maintain truth worthy relationship with its clients.
While accessing, using, browsing or make booking through Tripediaindia.com, users have to accept that they are agreed to the terms and conditions of our portal. In case of any violation, Tripedia.onlineand its associates reserve all the rights for taking any legal action(s) against them.
Agreement between customer and Tripedia.online
1. APPLICABILITY OF THE AGREEMENT
1.1 This agreement (“customer agreement” or “Agreement”) incorporates the terms and conditions for Tripedia.onlineand its affiliate or associate companies (Hereinafter called or referred to as “Tripediaindia.com”) to provide services to the person(s) (“the Customer”) intending to purchase or inquiring for any products and/ or services of Tripedia.onlineby using TRIPEDIA.online websites or using any other customer interface channels of Tripedia.onlinewhich includes its sales or marketing persons, offices, call centres, advertisements, information campaigns ,public broadcastings, etc.
1.2 Both Customer and TRIPEDIA.online are individually referred as ‘party’ to the agreement and collective referred to as ‘parties’.
2. INTERPRETATION AND GENDER
2.1 The terms and conditions herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine, feminine and neuter form. The words “include”, “includes” and “including” shall be deemed to be followed by the phrase “without limitation”. Unless the context otherwise requires, the terms “herein”, “hereof”, “hereto”, ‘hereunder” and words of similar import refer to this agreement as a whole.
3. HEADINGS
3.1 The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of this agreement, terms and conditions, notices, or the right to use this website by the Customer contained herein or any other section or pages of Tripedia.onlineWebsites or its partner websites or any provision hereof in any manner whatsoever.
3.2 In the event that any of the terms, conditions, and notices contained herein conflict with the Additional Terms or other terms and guidelines contained within any particular TRIPEDIA.online website, then these terms shall control.
4. CUSTOMER’S RESPONSIBILITY OF KNOWLEDGE OF THIS AGREEMENT
4.1 The Customers availing services from Tripedia.online shall be deemed to have read, understood and expressly accepted the terms and conditions of this agreement, which shall govern the desired transaction or provision of such services by Tripedia.online for all purposes, and shall be binding on the Customer. All rights and liabilities of the Customer and/or Tripedia.online with respect to any services to be provided by Tripedia.online shall be restricted to the scope of this agreement.
4.2 Tripedia.online reserves the right, in its sole discretion, to terminate the access to any or all Tripedia.online websites or its other sales channels and the related services or any portion thereof at any time, without notice, for general maintenance or any reason of whatsoever nature.
4.3 In addition to this Agreement, there are certain terms of service (TOS) specific to the services rendered/ products provided by Tripedia.online like the air tickets, MICE, holiday packages etc. Such TOS will be provided/ updated by Tripedia.online which shall be deemed to be a part of this Agreement and in the event of a conflict between such TOS and this Agreement, the terms of this Agreement shall prevail. The Customer shall be required to read and accept the relevant TOS for the service/ product availed by the Customer.
4.4 Additionally, the Service Provider itself may provide terms and guidelines that govern particular features, offers or the operating rules and policies applicable to each Service (for example, flights, hotel reservations, packages, etc.). The Customer shall be responsible for ensuring compliance with the terms and guidelines or operating rules and policies of the Service Provider with whom the Customer elects to deal, including terms and conditions set forth in a Service Providers’ fare rules, contract of carriage or other rules.
4.5 Tripedia.online Services are offered to the Customer conditioned on acceptance without modification of all the terms, conditions and notices contained in this Agreement and the TOS, as may be applicable from time to time. For the removal of doubts, it is clarified that availing of the Services by the Customer constitutes an acknowledgement and acceptance by the Customer of this Agreement and the TOS. If the Customer does not agree with any part of such terms, conditions and notices, the Customer must not avail Tripedia.online Services.
4.6 In the event that any of the terms, conditions, and notices contained herein conflict with the Additional Terms or other terms and guidelines contained within any other Tripedia.online document, then these terms shall control or rule.
5. THIRD PARTY ACCOUNT INFORMATION
5.1 By using the Account Access service in Tripedia.online websites, the Customer authorizes Tripedia.online and its agents to access third party sites, including that of Banks and other payment gateways, designated by them or on their behalf for retrieving requested information.
5.2 While registering, the Customer will choose a password and is responsible for maintaining the confidentiality of the password and the account.
5.3 The Customer is fully responsible for all activities that occur while using their password or account. It is the duty of the Customer to notify Tripedia.online immediately in writing of any unauthorized use of their password or account or any other breach of security. Tripedia.online will not be liable for any loss that may be incurred by the Customer as a result of unauthorized use of his password or account, either with or without his knowledge. The Customer shall not use anyone else’s password at any time.
6. PAYMENT OF FEES
6.1 Tripedia.online reserves the right to charge listing fees for certain listings, as well as transaction fees based on certain completed transactions using the services. Tripedia.online further reserves the right to alter any and all fees from time to time, without notice.
6.2 The Customer shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of the services.
6.3 In case, there is a short charging by Tripedia.online for listing, services or transaction fee or any other fee or service because of any technical or other reason, it reserves the right to deduct/charge/claim the balance subsequent to the transaction at its own discretion.
6.4 In the rare possibilities of the reservation not getting confirmed for any reason whatsoever, we will process the refund and intimate you of the same. Tripedia.online is not under any obligation to make another booking in lieu of or to compensate/ replace the unconfirmed one. All subsequent further bookings will be treated as new transactions with no reference to the earlier unconfirmed reservation.
6.5 The Customer shall request Tripedia.online for any refunds against the unutilized or ‘no show’ air or hotel booking for any reasons within 90 days from the date of departure for the air ticket and/or the date of check in for the hotel booking. Any applicable refunds would accordingly be processed as per the defined policies of Airlines, hotels and , as the case may be. No refund would be payable for any requests made after the expiry of 90 days as above and all unclaimed amounts for such unutilized or no show air or hotel booking shall be deemed to have been forfeited.
6.6 Any non refundable cost like Flight, any local activities will be paid by Customer in any cancellation procedure.